Measuring Success: Data-Driven Insights After Move-In
A beautiful office is only successful if it performs. Trend Group Global offers Post-Occupancy Evaluation (POE), a crucial service that uses objective data and subjective feedback to measure the actual effectiveness of your new workspace against the initial strategic objectives.
Our POE Process:
- Employee Satisfaction Surveys: Collecting feedback on comfort (thermal, visual, acoustic), functionality, and overall satisfaction with the new environment.
- Space Utilisation Studies: Employing occupancy sensors or observational studies to gather quantitative data on how meeting rooms, hot desks, and social spaces are actually being utilised.
- Energy and Resource Audits: Analysing post-move utility bills and system performance to confirm efficiency gains projected during the design stage.
- Strategic Recommendations: Delivering an in-depth report with actionable insights for minor adjustments, optimised operations, and future workplace strategy decisions.
The POE validates the success of our initial Workspace Analysis and provides the intelligence needed for continuous workplace optimisation, particularly informing any necessary Office Space Consolidation & Optimisation projects.
Regional POE & Metrics Focus
We tailor our POE methodology to align with region-specific compliance, performance drivers, and climate challenges:
Region: United Kingdom (UK)
POE in the UK often focuses on quantifying tangible productivity gains for financial reporting and measuring WELL Building Standard compliance metrics, alongside detailed acoustic and thermal comfort validation in dense urban layouts.
Region: United Arab Emirates (UAE)
In the UAE, critical POE metrics include validating cooling performance and thermal comfort given the climate, and accurately measuring space utilisation in large, flexible, Hybrid & Agile Workspaces to justify high real estate costs.
Region: Egypt
For Egyptian markets, POE is used to validate the successful adoption of new workplace strategies and confirm the reliability and energy performance of new electromechanical systems following construction.
Region: South Africa (SA)
In South Africa, our focus is on compliance with local acoustic standards (SANS 10103) and effective sound treatment to mitigate noise from large, legacy HVAC and generator systems. We provide robust, performance-driven acoustic solutions that balance local supply chains and budget constraints.
Frequently Asked Questions (FAQs)
When is the best time to conduct a Post-Occupancy Evaluation?
POE is typically conducted 6 to 12 months after the move-in date. This allows employees enough time to fully adapt to the new environment and for usage patterns to stabilise.
Is POE just a satisfaction survey?
No. While satisfaction surveys are a key component, true POE combines subjective feedback (surveys) with objective performance data (space utilisation, energy metering) to provide a holistic view of the workspace performance.
How does this feed back into future projects?
The insights gained from a POE are invaluable for refining future office standards and design briefs. It directly informs the needs assessment for any further redesigns or new builds, ensuring every project is an improvement on the last, especially for Hybrid & Agile Workspace Consulting strategies.
Get Data-Backed Workplace Solutions:
Learn more about our Analysis services on our Workspace Analysis page.
